Railway Passengers Tested Positive for Covid-19 Can Refund Tickets

By Admin | 28 December 2020 17:36:43 | 0 | 0
Picture by: merdeka.com
Picture by: merdeka.com

Prospective passengers for year-end holidays. Head of Indonesian Railways Public Relations (KAI) Daop 1 Jakarta, Eva Chairunisa, said that this provision applies to tickets for the end of the year, namely 18 December 2020 to 6 January 2021.

"When leaving one of the requirements related to the health protocol cannot be fulfilled, the prospective passenger cannot continue the trip and the ticket fee will be refunded or can rearrange the departure date no later than the next 3 months," said Eva, in a press release published in the press release. accepted, Sunday (27/12/2020).

Aaccordance with government regulations contained in the Covid-19 Task Force Circular (SE) Number 3 of 2020 and SE of the Ministry of Transportation Number 23 of 2020, Rapid Antigen is a requirement for KAJJ travel throughout the Christmas and New Year 2020/2021 transportation period starting December 22, 2020 until January 8, 2021.

Based on passenger volume data, from 18 to 26 December 2020 there were around 79,694 users departing from the Daop 1 Jakarta area, although it had increased compared to normal days during the Covid period, but PT KAI Daop 1 Jakarta ensured that all health protocols were strictly implemented and passengers those departing were confirmed to be in good health based on the rapid antigen beam with negative results and a normal body temperature of not more than 37.3 degrees Celsius.

The pprospective users who wish to carry out Rapid Antigen checks at the Station are required to have a ticket booking code that has been transacted in full. However, if after the examination there are potential users who have a positive antigen test result, they will not be allowed to continue their journey and the ticket fee will be refunded 100%. Furthermore, the team of doctors at the location will also provide special directions in the isolation area so that the prospective user will carry out further examinations at the hospital and coordinate with the relevant Health Office.

The rapid antigen file for train travel has a validity period of 3 days from the date the test is carried out. Children under 12 years of age are not required to take Rapid Antigen.

Source : https://www.kompas.com/tren/read/2020/12/18/125500265/calon-penumpang-ka-disebutkan-wajib-rapid-test-antigen-adakah-refund-tiket?page=all